OPEN MINDS
We Provide Business Continuity Services
Our solutions
High Availability | Helpdesk | Disaster Recovery CMMS
We are attending: IoT Tech Expo Global 5th february 2025 at Olympia London
Find us there & arrange a meeting to discuss how our solutions can benefit your business
About Us
Founded in 2001, we began by providing training in the high availability sector. As our expertise grew, we expanded our offerings to include high availability solutions. Today, our services have evolved to reach a global audience with comprehensive solutions, including monitoring, helpdesk, and CMMS.
What we offer at Open Minds
We are a value-added distributor focused on delivering tailored solutions to the market while ensuring clients are confident and satisfied with what we propose.
With years of global experience, we’ve built strong relationships by prioritizing customer satisfaction and going the extra mile. From project initiation to handover, our customer-first approach ensures the right solution every time.
High availability is crucial for ensuring that essential services and applications remain accessible to users at all times, without interruptions or downtime. It enhances user experience, customer satisfaction, and productivity by minimizing the impact of hardware failures, software issues, or other unforeseen disruptions.
HELPDESK
Helpdesk solutions encompass a range of features, including ticketing systems, knowledge bases, automated workflows, and communication tools, all aimed at efficiently managing and resolving customer issues. Helpdesk solutions enable businesses to provide timely and effective support to their customers, improving overall satisfaction and loyalty.
CMMS
Computerized Maintenance Management System. It is a software solution that helps organizations manage and streamline their maintenance operations. This helps companies keep track, organize & manage their maintenance duties & so much more.
Want to know more, then get in touch!
We Listen
No two organisations are the same, Open Minds understands this so we listen to your comments and needs and adjust accordingly, Our vast experience of creating a successful customer journey comes into play to ensure that you and the customer are both satisfied.
We Sell
A general reseller will promote and sell your solution, Open Minds reviews your solution and sees what additions can be made to increase the sale, from additional support tasks such as POCs and support to creating customized solutions incorporating additional products.
We Promote
We promote your solutions across global markets by drawing on the latest brand promotion trends and tapping into the complete sales and marketing cycle to achieve you unparalleled results.
We Support
We are immensely proud of our friendly support staff, available to help you out with absolutely any query. No question is too small, so get in touch and rediscover clarity. It’s just another part of our leading value provision.
Our Happy Clients
We help our clients keeping their data protected & replicated.